Tags: e-Learning

Tools: Articulate Storyline, Five9

Deliverables: e-Learning software simulation

Context: Training designed to help learners practice using a new software including making themselves available, selling plans on this platform using the company sales process steps, and transferring customers to the correct department. 

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Tags: e-Learning

Tools: Articulate Storyline, AgentCloud

Deliverables: e-Learning software simulation

Context: Third-level training designed to help learners navigate a new software. Previous levels included a video demonstration and a text/instruction-based, rather than audio/situation-based, dialogue.

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Tags: e-Learning

Tools: Articulate Storyline, Miro, Trello

Deliverables: e-Learning branching scenario

Context: Training designed to introduce sales agents to the company sales process. Includes paths, branching scenarios, and writing practice for agents from three lines of insurance. 

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Tags: Job aid

Tools: Canva

Deliverables: Multiple job aids to be used in a text-based Articulate Rise course

Context: Training designed to differentiate between various company products.

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Tags: Video

Tools: Camtasia, YouTube

Deliverables: Video

Context: Video designed to walk through the process of uploading a video from a computer to YouTube.

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Tags: Video

Tools: Camtasia, Canva

Deliverables: A video for two company departments

Context: The video was designed to walk employees through an HR portal. 

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Tags: Job aid

Tools: Articulate Storyline, Canva

Deliverables: Job aid

Context: Lighthearted job aid designed for show dog owners to choose a "call name" for their dogs.

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Tags: e-Learning

Tools: Articulate Rise, Microsoft Word

Deliverables: Articulate Rise course, storyboard

Context: Training designed to help learners identify how to use accessible images in Microsoft Word. Aimed at an audience new to accessibility but familiar with Microsoft Word.

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Tags: Virtual Instructor Led Training (VILT), train-the-trainer

Tools: PowerPoint, Canva, BigBlueButton, Moodle

Deliverables: PowerPoint, Presenter notes

Context: Training designed to promote accessibility and usability in online courses. Aimed at an audience new to accessibility but aware of Quality Matters (QM).

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Tags: Website, graphic design, e-commerce

Tools: Wix, Apple Pages, Microsoft Excel

Deliverables: Website, customer forms, price lists

Context: Website designed and developed for a professional show dog kennel. Client wanted a modern, luxurious website to display his photography/dogs and increase the number of inquires about his puppies and services.

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